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Refund Policy

1. General Standard At Nice Coffee Cocktail Bar, we strive to deliver an exceptional day-to-night experience. If your visit or purchase did not meet your expectations, we want to make it right. Please review our specific refund policies below.
 

2. Food & Beverage Due to the perishable nature of our products, we do not offer refunds on food or beverages once they have been consumed. If you are unsatisfied with an item while dining with us, please inform a staff member immediately so we can replace it or provide an alternative to ensure you have a great experience.
 

3. Online Orders (Takeaway) For online orders picked up in-store, please inspect your items before leaving. If there is an error with your order, notify our team immediately so we can correct it. Refunds or remakes will be handled on a case-by-case basis at the discretion of management.
 

4. Gift Cards All physical and digital gift card sales are final. Gift cards cannot be returned, refunded, or redeemed for cash, except where required by Texas state law.
 

5. Private Events and Reservations

  • Standard Reservations: Please cancel or modify your table reservations at least 12 hours in advance to allow us to accommodate other guests.

  • Private Events & Large Parties: Deposits made for private events, room buyouts, or large group bookings are subject to the terms outlined in your specific event contract. Generally, cancellations must be made at least 7 days prior to the event to receive a refund of your deposit.


6. Merchandise If we offer branded merchandise (e.g., apparel, coffee beans, mugs), unwashed, unworn, and unopened items may be returned or exchanged within 14 days of purchase with a valid receipt.


Contact Us To request a refund or discuss an issue regarding your purchase, please speak with a manager on duty or contact us at:

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